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Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their Goldenlibas experience. If your purchase isn't exactly what you hoped for, please let us know within our return window. We will do our best to work with you to arrange an exchange or return and make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Intentional design
We create with intention. Our products solve real problems with clean design and honest materials.
Quality first
We obsess over the details and strive to deliver the best products at the best prices, every time.
Customer care
We're always on your side: keeping our loyal customers happy is our top priority and number one goal.